FAQ

Do you have any questions? We might already have an answer for you, just have a look below. And if you don't find it there, just contact us and we will help you.

Can I return the items?

You have the right to return your goods within 30 days of receiving your order.

Is it possible to exchange the product?

In case you decide that you'd like to exchange the item, send us an email to info@robertsclothing.com, briefly explaining the reason. Then we will exchange the items for you.

Can I cancel my order?

Did you place the order but then changed your mind and decided to cancel your order? Sure, no problem, we will cancel the order for you, but you have to do it as fast as possible, before is dispatched. Otherwise you will have to proceed with return process.

 

Company Information

Store Name: Roberts Clothing 

Company Name: Dresses Company Limited

Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central Hong Kong

Company Number: 76187068

Email: info@robertsclothing.com

Phone: +43720080285

Customer Service:

Monday to Friday: 09:30 AM - 06:00 PM (GMT)
Saturday: 11:00 AM - 05:00 PM (GMT)